Friday, November 5, 2010

The best airlines in the world for CRM

Find an airline that puts their customers first job a real chore. It seems one thing that should come of course - excellent customer service - a number of airlines by customers as if they have no other choice but to fly. The airline market is through a real transition longer than a decade ago, continue, as more and more businesses have folded under tension post-911, while others converted from traditional airlines, low cost services,sacrificing customer service the number of times.

But there are now are a couple of airlines that offer excellent customer service and treat their passengers with dignity and respect. Even if it does not show accurate surveys of the best airlines for customer service, some web sites and publications have their own rating systems more user-centered expected to pick up potential passengers. I covered some of them.

Ideal International Airlines

CathayPacific - you can not have heard of this airline based in Hong Kong, but it is always super 'lists of best airline as Skytrax's "Airlines to 5 stars in the world" award and CNN Money "Ideal Airlines' check-list the aircraft are new. their staff is friendly, they do not charge the high costs for transportation and meals are excellent.

Asiana Airlines - the name Skytrax Airline of the Year 2010 by Korean-based airline has it all. Passengers regularly praise the good food, fastAnd exceptional service, no-nonsense approach to customer care.

Singapore Airlines - the airline has taken virtually all the generated list, I saw what the Skytrax CNN Money's Top 5:05 contains the first, and was voted the world's largest airline in Condé Nast Traveler Reader's Choice Awards 2009. They were good for the universal call valued (such as the presentation of the flight attendants!), Management and service delays.

Emirates - Dubai has been with the airline seatAwards for its in-flight entertainment, on-board service and the enthusiasm and attitude of staff, particularly on long haul flights. This is a 4 star, Skytrax Airline and CNN Money No. 3 airline in the world.

Thai Airways - Another airline, which has created the top 10 lists of major publications and Reader's Choice Awards is on this airline Thai efficiency. You are responsible for almost everything almost to the edge of its service andThe answers to the questions and even cleaning the bathroom!

No comments:

Post a Comment